Shipping policy
Shipping Policy
Last updated: August 11, 2026
Thank you for shopping with SS Textile Apparel. We currently ship orders within the United States only.
1. Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders are not normally processed or shipped on weekends or U.S. federal holidays.
During sales, promotions, holidays, or periods of unusually high order volume, processing may take longer than usual.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
2. Shipping Within the United States
We currently ship to addresses within the United States.
Available shipping options and applicable shipping charges will be displayed at checkout based on your delivery address and order.
Estimated delivery times shown at checkout are estimates and are not guaranteed.
Actual delivery times may vary depending on the shipping carrier, destination, weather, holidays, and other circumstances outside our control.
3. Shipping Costs
Shipping costs are calculated and displayed at checkout unless a free-shipping offer applies.
From time to time, we may offer promotional free shipping or other shipping discounts. Any applicable promotion will be clearly stated on our website or at checkout.
4. Tracking Information
Once your order has been shipped, you may receive a shipping confirmation email containing tracking information.
Please allow some time for the carrier's tracking system to update after the package has been shipped.
If your tracking information has not updated for several business days, please contact us and we will do our best to assist you.
5. Incorrect or Incomplete Shipping Address
Customers are responsible for providing an accurate and complete shipping address during checkout.
If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply if the order needs to be reshipped.
Please contact us as soon as possible if you notice an error in your shipping address after placing an order. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
6. Delayed or Lost Packages
Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery processes.
Shipping delays may occur because of weather, holidays, carrier disruptions, incorrect addresses, or other circumstances beyond our reasonable control.
If your package appears to be delayed, please first check the tracking information provided by the carrier.
If the tracking information indicates that your package has been delivered but you cannot locate it, please check around your delivery location and contact the carrier for additional information. You may also contact us at mahmood@sstextileapparel.com, and we will do our best to assist.
7. Damaged Packages or Items
Please inspect your order when it arrives.
If your package or product arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible at:
Please provide your order number and photographs showing the damage or issue so that we can evaluate the situation and determine the appropriate resolution.
For additional information, please review our Return & Refund Policy.
8. Address and Delivery Restrictions
We currently ship only within the United States.
We may be unable to deliver to certain addresses or locations where shipping services are unavailable.
If we are unable to fulfill an order because delivery to the provided address is not available, we will contact you and, where applicable, provide a refund for the affected order.
9. Order Cancellation
If you need to cancel or modify an order, please contact us as soon as possible at:
We will do our best to accommodate cancellation requests, but an order cannot be guaranteed to be canceled once it has entered processing or has been shipped.
10. Contact Us
If you have any questions about shipping, please contact us:
SS Textile Apparel
3 Berwick Ln
Sicklerville, NJ 08081
United States
Email: mahmood@sstextileapparel.com